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K1 AI Companion Robot — Conversation, Reminders & Family Call Relay for Living Room, Hotel and Care Home
A 19 cm desktop companion with an expressive face, a talk voice and no surveillance story: no camera as standard, a microphone kill switch you can see and feel, no advertising SDKs and no subscription on the standard app. Built for gift shelves and for European care programmes where the privacy review is the gatekeeper.
MOQ: 1,000 units · mixed SKUs welcome
Reference photography — request the current production images for your exact hardware revision before you print a listing.
Why this model sells
Companionship is the fastest-growing ask — and the hardest to sign off
Gift buyers and care-programme buyers now ask for the same thing: something on a table that talks back, remembers the pill, plays the radio and does not feel like a monitoring device. Most products in this category fail the second half of that sentence.
The value is obvious in one evening. Unbox it, set the language, ask it for the time and a song, program one reminder. In an €89–€149 shelf band, a shopper or a family understands what the device is for before the box is back on the table — which is why this line converts on a demonstration table better than any spec sheet.
Privacy as physical objects. A European care operator will not sign off on a microphone it has to trust in software. So ours are not asked to: the K1 has no camera fitted as standard, an optional camera module that sits behind a physical shutter, and a microphone kill switch on the back that disconnects the mic and shows its state on the face. Describe them as the hardware you can point at, because that is what gets the procurement form signed.
One board, three rooms. Living room, hotel room and care-home variants come from the same hardware through shell colour, UI skin, face themes and content pack — a gift SKU, a hospitality SKU and a programme SKU from one production slot.
What the K1 is not. It is a companion, not a monitoring or emergency-response system. It does not detect falls — that capability belongs to the C2 care watch in Health & Wellness — it does not call an ambulance, and it must not be sold as elder-care surveillance or as a medical or therapy device. We will mark up any listing copy that drifts towards those claims, and we supply the safer wording for the box and the manual.
Decide the age on the box before we quote. If your marketing pictures a child, the toy route is triggered by that age grading: EN 71-1/-2/-3 and EN 62115 become a test scope we book with an accredited lab for your revision, not a certificate we hand over. Adult and family positioning keeps the standard radio and electrical scope. Tell us which one you are selling and we will price the difference honestly.
Specification
Full parameter table
Confirm against the datasheet we send with your quotation — hardware revisions change mic, battery and shell parts.
| Build | 19 cm rounded shell, no pinch points or detachable small parts in the standard build, weighted base for table use |
|---|---|
| Display & face | 3.5" expressive face display, eight face themes, custom boot animation |
| Controls | Touch top plus three physical buttons for volume, talk and quiet |
| Audio | 2 W speaker, far-field microphone with a hardware kill switch on the back |
| Camera | None fitted as standard; optional module behind a physical shutter with a visible recording indicator |
| Processor & memory | Quad-core Cortex-A55, 2 GB RAM / 16 GB storage |
| Wireless | Wi-Fi 2.4 / 5 GHz, Bluetooth 5.0 for speaker pairing and a controller |
| Battery | 3,000 mAh — 4–6 h of use, 30-day standby, charge by USB-C with an optional self-charging dock |
| In the box | Unit, USB-C cable, quick-start card with the number of the human support line, dock optional per SKU |
| Modes | Kid, adult and senior mode selected at first run — larger text, slower speech and shorter reminder lists in senior mode |
|---|---|
| Features | Reminders for routines and appointments, conversation with a custom wake word, music and internet radio, story and song packs, weather, time and alarms |
| Family contact | Voice call relay to a family app contact — a short voice message both ways, not a video monitor, with a visible call log on the unit |
| Languages | EN · DE · FR · ES · IT · PT · NL for speech and interface; more by firmware scope |
| Commercial terms on device | No advertising SDKs, no subscription required on the standard app, content packs licensed per build |
| Data documentation | Data-flow description, retention statement and controller / processor wording supplied for a GDPR or care-operator review; EU-region hosting available on white-label builds |
| Certification | CE RED (EN 300 328, EN 301 489, EN 62368-1), FCC Part 15 B/C, RoHS 3, REACH SVHC screen, UKCA on request; EN 71-1/-2/-3 and EN 62115 become a test scope only where the age grading on the box classifies it as a toy |
| Battery transport | UN38.3 test summary and SDS supplied with the packing list, including the dock variant |
| MOQ & terms | 1,000 units standard, mixed SKUs allowed within the MOQ · EXW, FOB Shenzhen or DDP by air / sea · 12-month warranty with 2 % free replacement parts · Bao'an District, Shenzhen |
Certification & compliance
Documentation pack supplied per model
- CERED 2014/53/EU
- FCCPart 15 B/C
- RoHS3 recast
- REACHSVHC screen
- UN38.3cell transport
- UKCAon request
Full test reports and Declarations of Conformity are available on request, together with the ISO 9001 factory evidence and the drop, burn-in and kill-switch continuity records for your lot. Where a build is age-graded as a toy, the EN 71 and EN 62115 scope is booked with an accredited lab for that revision and quoted separately — it is a test plan, not a certificate we hold in advance. Certificate scans are not published on this site: the report must match the hardware revision on your order, and our EU customers receive them under NDA as part of the quotation pack.
Placeholders before launch. Model codes, spec figures and price bands on this page are pre-launch placeholders pending the factory datasheet, and certificate numbers and test reports are supplied per hardware revision — do not publish a report you do not hold for that revision, and do not let anyone copy our sample text into a listing without checking it against your own files.
Customisation
What you can change, and what it costs in units
| Customisation | MOQ | Lead-time impact | What we need from you |
|---|---|---|---|
| Logo on case or band | 500 units | +2 days | Vector artwork, one colour |
| Boot splash & watch-face artwork | 500 units | +3 days | PNG sequence or artwork, we adapt |
| Custom retail packaging + insert | 1,000 units | +7 days | Dieline from us, your print artwork |
| Shell colour & face theme set | 1,000 units | +5 days | Pantone reference |
| Feature set & UI tuning | 2,000 units | +10 days | Written firmware scope, one revision round included |
| App white-label (store listing) | 2,000 units | +15 days | Your developer accounts, brand assets, privacy text |
All six tiers can be combined in one order; the binding MOQ is the highest tier you select. See the OEM/ODM page for the process and the sampling policy.
Send specifications
Get a written quotation for the K1
Send the specification and quantity you have in mind, and tell us whether the unit is positioned as an adult companion or age-graded as a toy. You get a per-unit price by quantity break, the certification scope for that decision, and a sample plan.
- Answered byA person in the sales team, not an autoresponder
- IncludesSpec sheet, RED/FCC report list, data-flow description, quantity breaks, packing data
- No account neededNo list purchase, no newsletter, no payment
Prefer to talk? WhatsApp the factory or write to wangkf@wingworld.cn.
Questions buyers ask about this model
- Does the K1 work offline and what goes to the cloud?
- Face themes, clock, set reminders, stored story and song packs and button shortcuts all run with no network. Free-form conversation, weather and streaming go to the services named in the datasheet, and only while the microphone is enabled. Slide the kill switch off and the mic is disconnected in hardware. That split is written down in the data-flow description we send with the quotation.
- Can the K1 be used in a care home under GDPR?
- It can be specified for that use because the two controls a privacy officer asks about are physical: no camera fitted as standard, and a visible microphone kill switch the resident can operate. We supply the data-flow description and role statement so your operator can complete its own assessment. What we will not let you say is that it monitors, detects falls or replaces an emergency call.
- Is the K1 a toy or a device for adults?
- Your decision, and it changes the test plan. Adult or family positioning keeps the standard CE RED and FCC scope. If the packaging, imagery or age grading targets children under 14, the toy route is triggered and EN 71-1/-2/-3 plus EN 62115 become a test scope we book per revision and quote separately. Fix the age on the box before we price it.
- What happens when a unit fails in the field?
- Twelve-month warranty with 2 % free replacement parts shipped with your order, so the shop or programme never waits on a repair. Return the failed unit and we open a root-cause report with photos from the QC lab, including the kill-switch and battery checks, for any confirmed defect batch. Dock and shell variants share the same spares list.
Also in this line
H3 Health Smartwatch
Continuous heart rate, SpO2 and sleep staging on the wrist — the fall alert and SOS flow live on our C2 care watch.st, not in the K1 — the two products cover different risks.
AI Devices line
Translators, earbuds, companion robots and commercial service robots — one documentation policy.
Ready to discuss your order?
Send specification and quantity — quotation, spec sheet and sample plan within one business day.